Firehouse Named Agency of Record For Lennox Residential

Firehouse has been named agency of record for the Residential business unit of Lennox Industries Inc., effective immediately. The announcement comes following a competitive review for the Lennox business over the summer.

Firehouse’s responsibilities will include strategic leadership and oversight, national media planning, creative, social media strategy and content creation, support of national retail accounts as well as product launches and promotions. Firehouse’s strategies will be supporting dual targets in a B2B2C model on the Residential side of the business; this segment of the Richardson-based brand offers heating and cooling products and accessories through more than 6,000 independent dealers across North America.

Quan Nguyen, VP of Marketing for Lennox Residential said, “Lennox continues to innovate how we approach the HVAC market.  Having the right partner is critical to success.  We’re excited to partner with Firehouse as we believe they are the right strategic partner to take us to the next level.”

Founded in 1895 by Dave Lennox, the brand has a long history of innovation and leadership in the category. In addition to offering heating and cooling products, Lennox also offers a variety of smart thermostats and indoor air quality systems designed to make homes more efficient, convenient and comfortable. Firehouse will be working alongside Lennox to create a singular, united brand across its many business units with efforts focused on driving top-of-mind brand awareness, sales and retention.

Tripp Westbrook, Firehouse’s Executive Creative Director and CMO had this to say about the win: “Lennox is a premium, blue-chip brand that any agency would be lucky to work with. They’re sharp folks with high expectations and the fact that they saw the same in us speaks to a great partnership moving forward.”